DriverReviews commits to complete impartiality of the Syndicated Reviews meaning that the verified and authenticated reviews will never be modified, hidden or removed from syndication safe for the reasons explicitly specified in this Content Policy.
Reviews are displayed in chronological order.
Only the part of the Review that allows the Customer to comment is subject to moderation in accordance with the principles specified herein:
• Only DriverReviews can modify the Review (neither Partner nor any other client/customer)
• DriverReviews can remove or modify a Review for the following reasons:
1. It’s harmful or illegal
a. Hate speech or discrimination.
i. We can remove content that attacks or uses derogatory or discriminatory language with reference to a person or a group on the basis of who they are, e.g., based on their religion, ethnicity, nationality, race, colour, descent, gender, or other identity factor.
i. We can remove content that intends to radicalize people, spreads harmful propaganda, mobilizes support for terrorist activities, or relates to violent extremism.
c. Threats or violence.
i. We can remove content that contains serious threats or threats of violence. For example, calls to target people or businesses with abuse or harassment online, and behaviour that urges offline action such as physical harassment or destruction to property.
i. We can remove content that contains graphic depictions of acts that are violent, sexual, or gory.
i. We can remove content that is likely to cause serious harm to someone’s reputation or serious financial loss to a business.
f. Nudity or pornography.
i. Only applicable to tyre review photos.
g. Other illegal content
2. It includes personal information.
a. Personal information
i. Names, phone numbers, addresses, and email addresses.
3. It’s advertising or promotional.
a. Contains business related call to action
i. We can remove content that includes a promotional code, a call to action, or advertises another business or an unrelated product.
4. It’s irrelevant, meaning that:
a. Review contains comments that:
i. are not relevant to the product (e.g. refencing only the service received with no reference to tyre related performance)
ii. are relevant only to a particular partner (when a Syndicated Review refers to the particular partner’s website/brand/name)
iii. are relevant to a particular geographic area (e.g. when a review refers to performance in the mountainous area in a country without mountains)
b. Low character count
i. Review contains fewer than 20 characters
Any changes made on the “relevance” basis will not interfere with the ratings of tyres (i.e. only the comments may be removed or modified not the tyre rating).